Terms of service

Terms of Service

1. Overview: These terms of service apply to all purchases made through zulvorashop.com, operated by Zulvora. By placing an order, you agree to these terms.

2. Products: We reserve the right to update or discontinue products at any time. We do our best to display product colours and details accurately, but slight variations may occur due to screen settings.

3. Pricing: All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

4. Orders: By placing an order you confirm that the information you provide is accurate. We reserve the right to cancel or refuse orders at our discretion, for example in cases of suspected fraud.

5. Shipping: We currently offer free standard shipping to all UK addresses as part of a limited-time promotion. Standard shipping rates may apply after the promotional period ends. Delivery takes 5-7 business days after dispatch. See our full Shipping Policy for details.

6. Returns & refunds: We offer a 30-day return policy. Items must be in their original condition — trying on at home is fine, but items must not have been worn outside, washed, or damaged. See our full Return & Refund Policy for details.

7. Intellectual property: content on this website — including images, text, and branding — is the property of Zulvora and may not be copied or used without permission.

8. Limitation of liability: Zulvora is not liable for any indirect or consequential loss arising from the use of our products or website. Our liability is limited to the value of your order.

9. Governing law: These terms are governed by the laws of England and Wales.

10. Contact: For any questions regarding these terms, contact us at info@zulvorashop.com